Shalk Security

Background

Shalk Security is a security company based in Jamaica, providing a full range of services including unarmed and armed guards, CCTV, and intrusion detection systems. With a team of over 800 staff members, the company deploys an average of 400 guards per day across more than 100 client locations — a scale of day-to-day and long-term staffing that demands tight coordination and real-time visibility.

The Challenge

Before Parim, Shalk Security's operations ran on paper and Excel. "It was a disaster," the team told us. Without a centralised system to manage deployments across 100+ locations, guards would go missing from their posts, be unsure where to report, and miss hours from their salary as a result. Keeping track of who was where, and making sure every location was covered and every guard was paid correctly, had become a constant struggle.

Why Parim?

Shalk Security chose Parim for being user-friendly and cost-effective — standing out clearly from other options the company considered.

Bringing Parim into daily operations was a smooth transition. The team was fully onboarded within a matter of days, and Parim slotted directly into Shalk Security's existing processes without requiring any changes. "It fit seamlessly," the team said. "No changes to the process — Parim fit our operations perfectly."

How Shalk Security gets the most out of Parim

With 400 guards deployed daily across 100+ locations each day, Shalk Security relies on a core set of Parim features to keep operations running smoothly:

Long-term schedules, shift patterns, and multiple views — the team can plan deployments far in advance, giving guards enough notice to plan their own lives and reducing last-minute call-outs.
Shift allocation by position, qualification, and other variables — makes it easy to manage staff across different skill levels and roles.
Time tracking & geofencing — provides strong guard accountability and reliable payroll data, directly addressing the missing-hours problem the team faced before Parim.
Action list for managers — surfaces priorities and reminders, including expiring documents, so nothing falls through the cracks.

Given the controlled, largely fixed-post nature of its deployments, Shalk Security doesn't currently make use of every module in Parim — open shifts and self-scheduling, the Event Module, Pay & Charge rules, absence management, the mobile app workflows, and the Client Portal aren't part of the team's day-to-day process today, but remain available as the business evolves.

The Results

Since moving to Parim, Shalk Security has gone from paper-and-Excel chaos to a system that gives full visibility over guards deployed across more than 100 locations every day. Long-range planning means guards know their schedules well in advance, geofenced time tracking has tightened up accountability and payroll accuracy, and managers have a clear view of priorities through the action list. Parim solved the core problems of missing guards, missed locations, and missing pay that drove the search for a new solution in the first place.

On pricing, the team noted that costs scale with hours worked, and flagged that a per-guard pricing model might suit their high-volume, hours-driven operation even better going forward.

In Summary

For Shalk Security, Parim replaced a paper-based, error-prone process with a system that fit their operations perfectly from day one — bringing structure, accountability, and payroll accuracy to a large, distributed security workforce.